Protect yourself from unwanted calls, texts, and emails.
A few simple habits can stop a sales pitch from becoming a costly contract—and the notes you keep can become the strongest part of your case file.
Do not send additional money to an unexpected travel offer
Do not send additional money to travel “marketing” or “solicitation” companies that contact you out of the blue. They are salespeople, not licensed travel agencies, and each new payment is usually just another package they are trying to sell.
Keep a call notebook
Any time someone contacts you about a travel offer, write down:
- The representative's name.
- The company name.
- The phone number they used and any other numbers they give you.
- The date and time of the call.
- What they offered: destination, price, fees, deadlines, and any “free” claims.
- What you said—especially if you told them no, asked them to stop calling, or requested information in writing.
If anything feels suspicious or high-pressure, contact your Account Specialist right away. You can text your notes to your specialist or send them through our File a Complaint page.
Report unwanted calls
Do Not Call Registry
After your number has been on the National Do Not Call Registry for 31 days, you can report unwanted sales calls. Register free at DoNotCall.gov or call 1-888-382-1222 from the phone you want to register. Confirmation is sent by email within 72 hours.
Robocalls
Report calls that use a recorded message instead of a live person, whether or not your number is on the Registry. Robocalls are illegal without prior express written consent and can result in statutory damages of $500–$1,500 per call under federal law.
What was the call about?
Tell us the category that best describes it—for example, debt reduction, home security, vacations, or another topic. Every detail helps build a stronger case file.
Important reminder
Even if your number is registered, some organizations may still legally call you, including charities, political organizations, and telephone surveyors. Registration also does not stop every debt-collection call.
Take the flyer with you
Print it for the refrigerator, share it with a parent, or forward it to someone who keeps getting these calls.
Debt collectors — know your rights
Debt collectors may continue to call you whether or not your number is on the Registry. Know your rights regarding debt collection. If a collector is not respecting your rights, report it and keep your notes.
Do not rely on a caller's threats alone. Ask for the company name, the representative's name, the amount claimed, and written validation information. Write down every call while the details are fresh.
When pressure starts, slow the conversation down
- Never let a caller make “today only” the reason you pay.
- Ask for the complete offer in writing before you agree to anything.
- Do not confirm bank, card, or personal information to an unexpected caller.
- Hang up and call the company back at a number you find independently if you need to verify who contacted you.
- Send contracts and offers to USCPG for a free check before you sign or pay.
We are here to help you stay safe and protect your hard-earned money. These tips are general consumer information, not legal advice.